First Choice Waterproofing Testimonials
Wonderful company to deal with. Beginning with the project manager Steve and with the crew. They are amazing with the speed and cleanliness. Would highly recommend this company
November 8, 2022
Basement Waterproofing System Installed
We had an excellent experience from beginning conversations with Steve, to completion of the basement waterproofing system! My husband and I are very pleased with the outcome! The foreman, Wilson, and his crew were hard working and certainly their team effort was evident. Wilson was thorough with his work and communication. He initiated conversation and frequently asked if he could answer any of our questions. The crew went above and beyond to disassemble a wooden train table and remove it. Upon completion of the work, Wilson did a summarizing walk through with us and set up 2 dehumidifiers to drain right into the pits. The work area was left clean, both inside and out. I am smiling knowing the worrisome years of a wet basement are behind me. Thank you First Choice Waterproofing!
October 12, 2022
If there were more than five stars to give this company for its service, I would give it to them. I cannot speak highly enough of the two (2) Steve's'. I had done some research beforehand but was grateful for their expertise. From the first time I reached out, Steve answered immediately and from there on out was very responsive. Steve explained everything in a way that was easy even for a novice to understand and made me feel comfortable every step of the way. Their professionalism, knowledge, honesty, integrity, and hard work ethics are very much appreciated and respected. I will recommend them to any homeowner who is looking for great service and response time.
September 24, 2022
August 2, 2022
from the first call to the office to the many conversations with Steve Crowe I was impressed with the professionalism and service. he never rushed me, took the time to explain everything, brought up excellent points that I hadn't thought of, answered all of my questions, and helped me understand all of our options. in the end, Steve advised that we really needed to get the town to fix some drainage issues. ours would have been a very big job, I really appreciate his honesty especially after all the time he put in.
July 15, 2022
Waterproofing System Installation
From first contact to the end of the job (and beyond), this was the best personal and professional interaction I've had in decades. Everyone involved was business-like, informative, capable and focused on me having the best possible service. Job definition, timeliness, attitude, and follow-up like I have not seen in recent memory. Straight-forward, honest, informative, and dedicated. Steve Crow as inspector, assessed our situation, and he was then followed by everyone in the chain from the excavators, led by Wilson, to Henry, the electrician subcontracted to finish up, I couldn't be more satisfied. This is very rare today. They would be my first call in the future.
June 1, 2022
May 23, 2022
April 25, 2022
We are happy with the work that was done and very professional.
April 8, 2022
I've waited through two downpours before posting this review and haven't waded through any water -- the basement is dry as a bone.
First Choice planned the French drain system carefully and accomplished the work in one day. Mine was an old finished basement with built-ins and tight spaces. Two companies required extensive demolition. Steve was reassuring that the work could be done without it and he delivered on his promise.
Wilson is a true problem solver and engineered the discharge perfectly. He worked skillfully with a crew of six, needing only an even cut along the bottom of the wall. They opened the concrete floor without causing a spiderweb of cracks. The resurfacing over the drain laid in a bed of washed stone is smooth and flawless. The extensive clean-up was thorough and complete.
I had a lot of approach avoidance about this and was a skittish customer. First Choice performed superbly.
March 28, 2022
March 2, 2022
Basement Water Solution
Excellent service, both installation & customer service. Great company to work & deal with!
After a first time flood in our basement, we needed a solution to make sure it NEVER happened again. We got estimates from a couple of companies & FIrst Choice Waterproofing was by far the best, both in cost and warranty. (You can't beat a lifetime warranty that passes on to the new homeowner if we sell).
Steve Crow was the first person we met. He explained the whole process very clearly & answered all of our questions. He was knowledgable, super nice, & very compassionate. He worked with us on scheduling to get the job quickly within our schedule.
The work crew, led by Wilson, was great! Wilson kept us updated throughout the installation. They did a great job too. They were efficient and cleaned up everything behind them. Since installation, we had two hurricanes and the pumps did their job. We can't thank First Choice enough and we very highly recommend them!
February 25, 2022
Steve came to my house to evaluate a small water issue in my boiler room. He immediately assessed the problem as minor and said hat his firm doesn't perform that type of service. He then spent time showing me exactly what needed to be done to mitigate the problem. I appreciated his honesty and would recommend that Steve be called by anyone in need of his services.
December 11, 2021
Steve and his crew were very professional and up front with everything. They were on time and reliable. I had a question on the Labor Day holiday and Steve answered my call and question even though it was a Holiday. They explained the process to us from start to finish and were happy help us understand the work they were going to do. There was no residual mess, the cleanup was great. I'd recommend these guys for sure.
November 15, 2021
Basement Waterproofing Project
My water proofing the basement project went very well. I had 200 linear feet of work done and it's a world of difference as the basement feels dry, love the clean walls and their special patterned produce. I would definetly recommend them to my family or friends. "First choice is the only choice to go with"
October 8, 2021
The crew from First Choice came on time. Wilson, the site manager-is awesome. A great communicator, listener and problem solver. The rest of the 4 person crew were very focused & hard workers. It was hot and humid- but they plowed thru it. Fantastic work -ethic , great attitude and they left the site clean and tight. I am hiring them for another job next month.
Highly recommend First Choice Waterproofing. Very Professional.
September 3, 2021
French Drain and Replacement Sump Pump
August 18, 2021
Crawl Space Waterproofing in Lebanon, NJ
They were always helpful and available for any questions I had. The work was done well and very quickly. I would definitely recommend their services.
July 24, 2021
Basement Waterproofing in Newburgh, NY
The crew from First Choice came on time. Wilson, the site manager-is awesome. A great communicator, listener and problem solver. The rest of the 4 person crew were very focused & hard workers. It was hot and humid- but they plowed through it. Fantastic work ethic , great attitude and they left the site clean and tight. I am hiring them for another job next month. Highly recommend First Choice Waterproofing. Very Professional.
July 20, 2021
Waterproof a Basement or Foundation in Norwood, NJ
Arrived on time. All of the people involved were knowledgeable, helpful, polite and the basement was left clean and dry. Definitely recommend their work.
July 17, 2021
Waterproof a Basement or Foundation in New Windsor, NY
This company was fast, efficient, and great customer service. I’m so relieved to have a water proofed basement and the crew did a really great job, kept a clean, safe work environment. Nothing but good things to say.
July 03, 2021
Great company to work with. They fixed my problem in the basement. Excellent work, very pleased with work.
May 11, 2021
Sump Pump Install in Hawthorne, NJ
I'm writing this 3 weeks after the work has been completed so I cannot provide a long term review. However, I can notice a significant change in the smell downstairs (it smelled musty and mold was found prior to this project) and it almost "feels" completely dry when I go into my basement now. I struggled with moisture and a very slow seeping of water into the basement. Just enough for mold to grow but not enough to noticeably wet the carpet. I was tired of trying to figure out how, why and when this moisture was getting in. Their guarantee of no water to be found in the basement or they will come back was enough for me to make this improvement. The fact it increases the value of the home was a factor in my decision. Wilson was professional and gave me lots of information as to what they were doing and why. The Electricians came back to address a buzzing noise and found the issues. Steve, the owner, stopped by to check in on things. This is not a cheap improvement, but considering that mold is extremely dangerous to one's health. It was worth it. Of course, I wish I did this sooner. I'd recommend First Choice for sure.
March 23, 2021
Basement Waterproofing in Edison, NJ
My husband and I couldn't be happier with First Choice Waterproofing. The company was extremely accommodating with everything from setting up the appointment around our busy work schedules to ensuring the work was complete in a timely fashion. All of our questions were answered in terms that made sense to us (trust me we had a lot!). Not once did we feel pressured to make a decision and even called back multiple times before the work was done and we were met with professionalism each time! Our basement is now DRY and we have a sump pump with a battery back up that we know we can rely on.
March 01, 2021
Wall Crack Repair in Hawthorne, NJ
Reasonable and reliable, I couldn't be happier with the work. Very clean and quickly done too. Excellent contractor!
March 01, 2021
Basement Waterproofing in Lawnside, NJ
First Choice Water Proofing removed my old French drain and replaced it with their new drainage system. With all of this snow and rain my old system would have been continually running and at some point been overwhelmed. In contrast my new system is working just fine and my basement is completely dry. When the pumps do run you can barely hear them unless you are standing right next to it..... Steve was friendly, professional, and courteous through out the entire process. I would definitely recommend First Choice to others..
March 01, 2021
Came right on time, finished in 1 day. Clean up was fabulous. cleaned things that were dirty before they even got to my house. The crew only stopped working long enough to eat lunch. I had the basement waterproofing done about a month ago, waited this long to write a review because I wanted to make sure it was going to work. we have had lots of rain and a few very hard downpours and my basement is still dry. I would recommend this company to anyone who wants the job done right the first time around
February 26, 2021
Basement Waterproofing in Hazlet, NJ
After the major rainstorms my area experienced, I started noticing more and more water in my basement. My husband and I met with a few basement waterproofing companies to assess the damage and see what we needed to do to make sure this problem was permanently fixed. We chose First Choice Waterproofing because of the expert inspectors that came to our home who explained in detail the issues and concerns we were having as well as a clear-cut plan to fix everything. We felt confident knowing First Choice Waterproofing files permits with the township to ensure all work done was satisfactory. The company proved to be honest and reliable. We are very happy with our decision and are enjoying our DRY basement. Will definitely be recommending First Choice Waterproofing to all of our friends and family!
February 12, 2021
Basement Waterproofing in Little Silver, NJ
From the moment we met with First Choice Waterproofing we felt our home was in the best of hands. The company is committed to the project from start to finish and really made us feel in the know every step of the way.
February 05, 2021
Basement Waterproofing in PT PLEAS BCH, NJ
Living near the shore has always been a dream....until I found water in my basement. First Choice Waterproofing was quick to respond and determined to help me get my dream home back. My family and I are once again enjoying the views in comfort knowing our basement is dry & safe.
January 21, 2021
Basement Waterproofing in Cherry Hill, NJ
Steve the salesman is very informative and contactable during both the sales pitch and installation process. Answered any and all questions quickly and made me feel comfortable throughout the entire process. Crawl space is completely dry at this point and has lowered the humidity level inside the home by at least 15%.
January 20, 2021
The work was done on schedule, promptly, and in a thoroughly professional manner. All our questions were answered. And best of all, everything worked as advertised. Couldn't ask for more
January 20, 2021
Bowed Wall Repair in Morristown, NJ
Very thorough in both explanation and execution.
January 13, 2021
Basement Waterproofing in Piscataway, NJ
Had some water trapped in the basement walls which ate away at the foundation. Also had some musty mold smell and a big crack in the floor. Unlike the other pros that came to provide an estimate, they gave a full demo detailing the work they were going to do, and the materials they were going to use. They also provide a guarantee that for the lifetime of your home (which is transferable to the next owner should you sell your house). I plan to finish my basement with peace of mind.
January 11, 2021
Foundation Repair in Freehold, NJ
Easy to deal with and very honest. Quick great job and neat.
January 07, 2021
Basement Waterproofing in Linden, NJ
These people are great. When they started doing my basement, I had a lot of water in my basement because of the rain for few days. They cleaned up the water & the work is excellent. Their work is very good, clean & smooth. After the work, the manager even paid a visit to instruct me how to run my sump pump, check the work again & even offered to smooth & fix my cracks on my outside wall. Great job First Choice waterproofing. I will definitely recommend you to friends & family.
January 03, 2021
I needed my crawl space waterproofed. They were there at the time they stated & did a great job. The men who did the job were very professional & friendly & showed me each step of the process. Would recommend them to anyone.
December 28, 2020
Foundation Repair in Bradley Beach, NJ
After experiencing water damage in my basement I contacted First Choice Waterproofing. The crew showed up on time every day and put in a full day of work without inconveniencing my normal day-to-day activities. Trustworthy & reliable people who do satisfactory work.
December 16, 2020
Basement Waterproofing in PICATINNY ARS, NJ
Knowledgeable, prompt, efficient, professional and reasonably priced. Made the crawl space much more friendly. Would not hesitate to call them again.
December 10, 2020
Repair Drainage Channel in Denver, CO
Steve the gentleman who came an sold us the system was very professional and great guy. The installers who installed the system were fantastic. Draped off entire area where they were doing the work like a tunnel. Very nice did a. Outstanding job and were very clean. I would recommend this company to everyone I know. And if you read this review you will not be disappointed with this company. Thank You
October 28, 2020
Basement Waterproofing in Roselle Park, NJ
Both Steve where amazing great people to work with. Very informative and make you feel that everything will be fix. I couldn't be happier with the results. They make sure the work was done properly and in the process they where kind with they worker for me that amazing. Thank you so much for making my basement a living place. If I could give them 10 star I would.
September 04, 2020
We were very happy with them. The crew that came to do the work were polite, professional and thorough. They cleaned everything up as well as they could after the job was completed.
August 12, 2020
Sump Pump Install in Nutley, NJ
Very professional, knowledgeable, offered options and ideas, quality products, quality workmanship, clean and neat job, well done removed all debris! Would recommend and use again! Thanks for the great work!
April 20, 2020
Large purchase but best investment for our new (built in 1940s!) home.
July 31, 2019